1. How can I purchase an artwork I liked?
In order to purchase the chosen artwork, please contact us at e-mail.
Upon receipt of an email with your order, we contact you to confirm your order and discuss all details related to purchase and delivery. Upon receipt of the specified amount of money to our account, we send or deliver you the purchased artwork (please, see Delivery page). The purchased goods will be sent to any address specified by you.

2. How can I pay for my order?
You have the following choices: Credit Card, Payments by PayPal, Bank Transfer, Western Union.

3. How is a portrait packed for delivery?
Every artwork is packed manually in ultra strong materials, applying special technologies, and then, rolled in special tube, carefully transported to its destination.

4. What delivery methods do you use?
We employ services of such transportation companies, as DHL, FedEx, TNT, EMS, UPS the indubitable leaders in transportation market with immaculate reputation.

5. How much does my delivery cost?
We offer free worldwide deliveries, if a value of your purchase is at least $500. In case when the value is less than $500, the cost of delivery will be set according to FedEx, UPS, DHL, TNT fees.

6. Are the artworks presented at your site are original?
All artworks presented at our site are originals and created by hand, as stated and confirmed by The Certificate of Authenticity.

7. Can you create an artwork on commission portrait or painting?
Yes, we can. Professional artists can create any portrait, copy or any other artwork, including sculptures at your request.

8. Can I get a discount, if I order several articles?
In most cases, we offer a discount, provided that you are already our regular customer or purchase more than 3 articles.

9. I want to purchase a painting, but later. Can you reserve it for me?
Of course, we can reserve this painting for you, just contact us.

If you have any questions, please contact us at e-mail: mail@serbanrosca.net and we will be happy to help you.